"At Jupiter, we believe there is a better path to healing that humanizes the practice of health care and inspires hope in the patient and family who need it the most.
The centre of our plans and decisions is our primary value that the needs of the patients come first. We take pride in where we work and what we do
You'll also find that our pride – in where we work, and in what we do – is a common trait.
You will truly be part of an amazing team committed to solving the most serious and complex medical challenges."
Dr. Ajay Thakker, our CMD, a visionary says 'We will put the patient first and foremost. That is our commitment and we will do everything possible within our reach to fulfil this commitment.'
He talks about the reason of our existence. Thus our philosophy, our vision, our mission and also our governing principles i.e. our values make us feel that our work has meaning. We see how the jobs/services we offer connect to the big picture.
The entire system, processes, and infrastructure have been created to enable each member to visualize the fundamental mission of this Hospital -Patient First. This inspires and gives clear direction and focus for the whole team. It makes the job easier and clear. They know exactly how the work/services they offer will improve the lives of the patients.
Great Place to Work® Certification is a 'Gold Standard' and the most definitive 'Employer-of-Choice' and Workplace quality recognition that any organization can receive. We were assessed by a Trust Index© survey that took the feedback from employees on the five dimensions of a great workplace – Fairness, Respect, Credibility, Pride and Camaraderie. It is most heartening to see that 92% of all the 300+ respondents said, "I am proud to tell others I work here".
Jupiter Management always advocates a flat organization structure. In Jupiter, we have an open culture where anyone can directly go to the higher authority without necessarily jumping through hoops of bureaucracy or hierarchy. In Jupiter culture, we are proud to say that everyone can be honest and tell it if something bothers them.
At Jupiter, women constitute more than 68% of the total workforce. Jupiter Hospital is committed to attracting, retaining and advancing women, and has created special offerings for the same. Some of which are Mentoring on Maternity (our antenatal program), a zero-tolerance approach to sexual and workplace harassment. Additionally, a paid maternity leave of 26 weeks for women employees, apart from it they can utilize the available earned leave balance post this period. Furthermore, Safe Infrastructure & development support ensures the company walks the talk of inclusion.
Jupiter Hospital is a close-knit family wherein regardless of any event, professional or personal, the Jupiterians have the management standing with them. Be it any kind of celebration or any personal crisis the management always stands by each employee. The senior management leads to inspiring each member of its family. Leaders within the organization set the tone, a work ethic, our values through their behaviours and actions.
Safety of all our staff is our Top Most Priority@Jupiter. Training on Occupational Hazards: Induction training, HAZMAT training, Safety and Disaster Management Training happen as part of our boarding. We organize Annual Health Check-up of our direct patient care staff and also provide Personal Protective Equipment for staff working in various areas. ENT check-up including audiometry tests is carried out for our engineering staff working in areas with high noise. Earplugs are provided to all such staff working with heavy noise-making machinery. Pre-exposure prophylaxis against Hepatitis B for all direct patient care staff.
We strongly believe in Skill Enhancement & Development of our employees from across the hospital.
We have various training and development activities organized for our clinical as well as non-clinical staff throughout the year. Jupiter is an institute and a teaching hub for many students from medical, paramedical, management and technical fields. We believe in internal promotions and lateral entries in interested areas.
Our specialists, clinical instructors, nurse educators get closely associated with junior doctors and nurses in terms of training and further monitoring. This helps our employees move towards personal growth as well as perfection.
We offer sponsorships to our staff for CME’s, CNE’s, Workshops, and Conferences.
Learn from the best — at the best. Our faculty members are leading physicians and specialists who committed to providing mentorship and guidance through every step of training to ensure each learner's success.
Jupiter Library is your partner in practice, training and education. Alongside a training hall, the library is well equipped with national and international books and journals.
We take education beyond textbooks and lectures — incorporating simulation, assisting in cases, case presentations, and interdisciplinary team training into student and trainee learning.
Jupiter Hospital has a national footprint and a worldwide reach. We work closely with leading academic medical organizations and build collaborations nationally and internationally to expand our learning opportunities.
At Jupiter, we strive to maintain and further develop a learning environment in which individual differences are valued, allowing all staff and students to achieve their fullest potential.
Post the completion of MRM surgery in our hospital, a patient's hormone study was to be done. A lumpectomy was already done outside of our hospital. In our report, no residual tumour was found. Hormone study can only be done if a tumour is present. Archana Pawar spoke to the patient regarding the hormone study which couldn't be conducted with our report unless they get the blocks of the previous surgery for us to perform the test. Two days later, the patient told us that the lab will not issue the block as per their protocol. Archana procured the details about the lab, coordinated persuasively for three days and even spoke to their higher management, after which they finally agreed to share the blocks. The hormone study was then performed successfully. She could have easily left the job to the relatives but she was diligent since she understood the importance of the hormone study.Read More..
Director Laboratory Medicine
The world had turned upside down for 36 years old Mr Narayan (name changed to maintain patient confidentiality) when he got diagnosed with a terminal illness. Mostly it was only his wife who stayed with him at the hospital, while his parents took care of his six-year-old son. Initially, he was like any other patient to me and my colleague Mr Satinder Sani, but with time, a bond was born. Days passed sometimes with bouts of depression and sometimes with hope. He longed to meet his son but also didn't want him to witness his pain. Then came the day when we felt there's not much time left and suggested that he be surrounded by his friends and family. Our thought was to keep him happy during his final days. I still remember his laughter and joy at meeting his family and son. I was grateful to the timely intuition for he breathed his last in the ICU the same night. His wife was the perfect picture of grace, courage and dignity and I didn't hesitate even a bit to reach out to her to give a rose on Women's day and to express how special she is. After all the rituals, his wife came to meet and thank Team Jupiter. It was a touching gesture as we were happy to have set an example of Comprehensive and Compassionate Care for the whole family keeping our Hospital Vision in mind. The dignified silence and courage of the Narayan family will always be fondly remembered even though, faced with the certainty of losing a loved one forever.Read More..
CNO, Jupiter Hospital
I guess it must've been 6-8 years back (the time we started our Charitable Arm) that Mr. Khanna (name changed to maintain patient confidentiality) was brought to casualty in gasping state. The only arrhythmia case known as Torsades-de-pointes that I have seen in my entire career of 19 yrs. He was treated with magnesium sulfate and multiple defibrillations and didn't even require intubation, and his airway was managed with a bag mask. Revived, he was electively intubated the next day, got his angioplasty done and walked home after a week or ten days. I guess it is the only case till date where the family persistently insisted to give a cash reward of a thousand rupees each to the entire team. We unanimously requested them to donate it to the newly formed JCI, and each team member was extremely happy and satisfied with a personalized letter of appreciation that we received for the successful resuscitation. This was a true example of selfless care that we all strive to provide, under the philosophy of Patient First.Read More..